TECHNOLOGY.
Entry Level Product Support Application Specialist
Location: Oaks, PA
Availability: Full-time

For any job opportunities I will have in the future, I will remember that internU made me the person I am today making it all possible.
Shixian Feng
JOB DESCRIPTION
OVERVIEW
Since 2006, our firm’s mission is to help undergraduates and graduates make a seamless transition from campus to their careers. Over the years we have gained an understanding what key skill sets our associates need to succeed after graduation, and what our clients are looking for in their future work force.
With that knowledge, we have developed the Jobologi Program. Jobologi is the science behind getting the perfect job and finding the perfect new hire.
How it works: All associates must be accepted into the program and must complete five experiences during their 6 or 12-month program. The Experiences: Client Work experience, Team Building Events, Professional Development Workshops, Industry Shadowing, and health and wellness activities that will help our associates understand how to have an equal work life balance. Once all five experiences are completed, all associates will qualify for InternU’s Fingerprints program, providing scholarships or student debt relief.
Jobologi is provided to all our associates at no cost. You are compensated for every experience attended and completed.
InternU continues to experience significant growth and is hiring. Our program is seeking individuals for a Product Support Application Specialist.
We are seeking an individual that will be working as a primary technical analyst on the Technology Services Unit’s application support team, responsible for the production and pre-production systems for multiple web and client server based systems. Responsibilities include day-to-day production support, release and change management, and incident management. This position requires excellent communication skills and the individual must be able to work in a fast-paced/rapid deployment team environment.
RESPONSIBILITIES
-
Maintain stability, availability, and integrity of the production and pre-production environments
-
Create and/or maintain relevant documentation for production and pre-production environments
-
Perform, manage, and lead implementation activities such as client installs, product releases, product upgrades, new product installs, merger and acquisition activity
-
Provide technical problem resolution and application support
-
Participate on cross-functional teams to support business strategy
Some technical experience
Highly self-motivated with a proven ability to multi-task.
An interest in process improvement, knowledge sharing, and documentation
Excellent communications skills
Detail oriented
Knowledge of client/server application design a plus
Experience working with and communicating to clients (internal and external)
Ability to manage time, projects, and work priorities
Project management
Experience with application deployments, information security, networking, VM Ware, and/or
SAN/NAS storage solutionsHands on experience with database technologies
Experience with a server/client architecture
Knowledge of cloud computer concepts (Microsoft Azure)
On call duty (rotation), flexible working hours including weekends & holidays
Participate in semi-annual disaster recovery (DR) testing
APPLY FOR THIS POSITION.
Please fully complete the form below to be considered for this position.
OUR TOP TIPS






